Our first step is our FREE consultation. Lauren and Saige will meet you at your home or office to measure your space(s) and talk to you about your wants and needs. If we are measuring for a new closet, we like to take an inventory of your clothing, shoes, accessories, etc.

Following the consultation, we will design a storage solution that is 100% custom to your space, wants, needs, and inventory. All of our designs are created in a cloud based, online system that will allow you to see a 3D model of the designs in addition to wall-by-wall views that are pre-populated with clothing and accessories. We strive to have designs complete within one week of our consultation. Many times it is less than one week.

Once designs are complete, we will schedule a follow up meeting to go over all of the designs with you in person. We encourage clients to meet us at our showroom so you can see color samples, hardware finishes and accessories in person. At this meeting, we can make any edits you would like to see on site and in real time. These edits are immediately reflected in the online design proposal and pricing. Pricing includes tax, freight, and full installation.

After we have finalized your designs and you have approved the full proposal, we require a 50% deposit in order for us to order the materials for your project. It is important to note that all materials are custom to each job. We do not keep materials on hand in order to retrofit your spaces based on the availability of materials. Every design is different just like every client is different, so we customize each space to meet your specific needs and desires. Because all materials are custom, it does take time for them to be manufactured for each specific client project. As of right now (Early 2023), manufacturing and shipping is taking approximately 4-6 weeks depending on the size of the project.

Once your materials have shipped, we will contact you about scheduling installation. We ask that you remove all clothes, accessories, etc from the space prior to installation. We do have a number of rolling racks that we would be happy to provide to you prior to and for the duration of the installation. At the time of scheduling, we will also confirm the number of days we anticipate for full installation. Our installer Shawn is one of the best in the business (he is a client favorite for sure!) and works efficiently while still paying close attention to every detail.

Upon the completion of the installation, Lauren and/or Saige will come by to ensure you are completely satisfied with your new custom space. Your invoice balance will not be due until installation is complete.